Shipping & Returns
Processing Time
All orders are processed within 3–5 business days. During peak seasons or new product launches, processing times may be slightly longer. You’ll receive a confirmation email with tracking information as soon as your order ships.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and the weight of your items. Estimated delivery times:
• Standard Shipping: 7–14 business days
Delivery times may vary depending on carrier delays, weather conditions, or high‑volume periods.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Incorrect or Incomplete Addresses
Please double‑check your shipping details at checkout. Cozy Space Home Decor is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Returns & Exchanges
Return Window
We accept returns within 30 days of delivery. Items must be unused, unwashed, and in their original packaging.
Non‑Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
• Clearance or final‑sale items
• Custom or personalized products
• Gift cards
Return Process
To initiate a return:
1. Contact us at CozySpaceHomeDecor@gmail.com with your order number.
2. We’ll provide return instructions and a return authorization.
3. Once we receive and inspect your item, we’ll issue a refund to your original payment method.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue. We’ll make it right quickly.
Exchanges
If you’d like to exchange an item, simply follow the return process and place a new order for the item you want. This ensures the fastest turnaround.
Cancellations
Orders may be canceled within 12 hours of purchase. After that, we begin processing and cannot guarantee cancellation.
Questions?
We’re here to help. Reach out anytime at CozySpaceHomeDecor@gmail.com and we’ll take care of you.
Secure Payments
